Outsourced accounts receivable management
Stop chasing invoices.
Start getting paid.
We manage your outstanding invoices, follow up overdue payments and keep your receivables organised, so you can focus on running your business.
- Keep invoicing in Xero, MYOB or QuickBooks
- Every message approved by a person
- No lock-in contract
Weekly receivables summary
Illustrative example- Outstanding
- $64,180
- Overdue
- $21,945
- Promised this week
- $12,630
| Customer | Overdue | Amount | Status |
|---|---|---|---|
Harbourline Builders INV-2041 | $8,420 | Payment promised | |
J. & M. Okafor INV-2056 | $1,960 | Reminder approved | |
Northgate Strata INV-2033 | $4,375 | Escalated to you | |
Ridgeway Property INV-2062 | $2,210 | Paid |
Australian research
Late payments are a cost most businesses quietly absorb.
Independent surveys of Australian small and medium businesses, published in 2026. Figures describe the businesses surveyed, not every business.
$15,257
average lost to late payments in the last financial year
Reported by Australian small businesses that employ staff.
63%
of Australian SMBs spend time chasing payments
Time that could be spent quoting, delivering work or running the team.
41%
wait more than 14 days past the due date
Of Australian SMBs that receive late payments, on average.
Sources checked against the original publications on 12 November 2026. Survey figures are self-reported. They are not a forecast of what any business will recover by using our service.
Your numbers
What is late payment costing you?
- Money already earned, sitting overdue
- $25,000
- Time spent chasing each year
- 144 hrs ≈ $12,960
That's about $1,080 a month of your time. Hybrid Receivables Management is $950 a month, and the follow-up actually happens every week.
Estimate from your inputs only, based on 48 working weeks. It isn't a forecast of what any service will recover.
The problem
Your team shouldn't have to chase every payment.
In most growing businesses, receivables fall to the owner or the office manager, on top of everything else. It's important work, but it's never urgent until cash is tight.
Outstanding invoices
Money already earned sits in other people's accounts while you pay wages, suppliers and super on time.
Inconsistent reminders
Follow-up happens when someone remembers. Busy weeks mean invoices quietly drift past 30, 60, 90 days.
Time-consuming follow-ups
Finding the invoice, checking what was said last time, writing the email, logging the reply. Every account, every week.
Uncomfortable conversations
Chasing a builder you want more work from, or a homeowner you got on well with, is awkward. So it gets put off.
Poor cash-flow visibility
Without a clear view of who owes what and who has promised to pay, it's hard to plan the next month with confidence.
You focus on completing jobs. We'll focus on making sure the money comes in.
Services
Three ways to take receivables off your plate.
Same goal, different levels of involvement. Most businesses start with Hybrid: automation for the routine, a real person for everything else.
Automated Receivables
We set up and maintain a reliable reminder workflow on top of your accounting software.
$399/ month + GST
From. Confirmed after your free review.
- Outstanding invoice monitoring
- Scheduled payment reminders
- Automated status tracking
- Exception notifications
- Payment status updates
- Monthly receivables report
Best for: Businesses with straightforward customers who mostly need consistent reminders.
Hybrid Receivables Management
Automated routine reminders with a real person reviewing, responding and escalating where it matters.
$950/ month + GST
From. Confirmed after your free review.
- Automated routine reminders
- Human review of every outgoing message
- Customer responses handled and recorded
- Manual follow-up where appropriate
- Disputes escalated to you, never pursued
- Weekly receivables report
- Ongoing workflow improvements
Best for: Most growing businesses with a steady flow of invoices and a mix of customers.
Fully Managed Receivables
We run your receivables follow-up by hand, to a process you approve.
$750/ month + GST
From. Confirmed after your free review.
- Outstanding invoice monitoring
- Scheduled payment reminders
- Overdue invoice follow-up
- Invoice copies sent on request
- Promised payment dates recorded
- Disputes and unusual cases escalated
- Weekly receivables report
Best for: Lower invoice volumes where every account needs a personal touch.
Launch prices in AUD per month, excluding GST. Final pricing depends on invoice volume, complexity and agreed scope, and is confirmed in writing before any work starts. No lock-in contract.
How it works: agreed with you up front.
See the full process- 01
Connect your existing invoicing workflow
- 02
We review your outstanding receivables
- 03
We agree a follow-up process
- 04
We monitor and follow up
- 05
You get clear weekly reporting
AI consulting
Admin is admin. Automate the rest.
Receivables is one job we take off your plate. We also find where AI and automation can save your team hours every week, then build it, put it live and look after it.
AI Consult
Start here$500one-off, fixed price
A working session on your business. We map where time and money leak, from enquiries to admin to getting paid, and give you a written plan: what to automate first, what it costs and what it should save.
Enquiry Response
Quotedafter your consult
Every enquiry from your website, Facebook, Instagram, Google and missed calls gets a reply within a minute, any hour. AI asks the job, suburb and urgency, then books good leads into your calendar.
Admin Automation
Quotedafter your consult
The copy and paste jobs your team does every day: job cards from emails, quotes into your job software, reports that build themselves. We find the repetitive work and build systems that take it off your plate.
Payment Follow Up
Quotedafter your consult
Automated invoice reminders and payment tracking connected to your accounting software, with a person checking anything that goes to a customer. The same engine that runs our receivables service, set up for your own team.
Who you deal with
Lincoln Faull
Founder, Brisbane
Lincoln runs Arcane and sets up every client himself, from the first review to the weekly report. Before Arcane he ran day-to-day operations for a multi-site service business: rosters, payroll, budgets, suppliers and a team of around twenty. If something needs changing, you talk to him directly.
Questions
The things owners ask first.
Straight answers. If yours isn't here, call 0435 661 990.
Will my customers know it's you?
Reminders go out in your business's name, from your own inbox, in wording you approve. To your customers it's simply your accounts team following up.
Do you ever handle our money?
Never. Your customers pay you directly, exactly as they do now. We don't take a commission on anything paid.
What happens if a customer disputes an invoice?
Reminders on that invoice stop straight away and it comes back to you with the full history. We don't argue disputes or negotiate on your behalf.
Which accounting software do you work with?
Xero, MYOB and QuickBooks. You keep invoicing exactly as you do now; we work from a weekly export or read-only access, never your password.
Is there a lock-in contract?
No. Service runs month to month and you can stop with 30 days' notice.
What kind of businesses do you work with?
Ambitious businesses of most kinds: service businesses, trades, professional firms, clinics, property and product companies. If you invoice on account or your team is buried in admin, we can probably help. Ask and we'll tell you honestly.
Find out what's sitting unpaid in your business.
A free receivables review takes about 30 minutes. We look at what is outstanding, how old it is and where follow-up is slipping, and you keep the findings either way.
Free receivables review
Tell us a little about your business.
We'll be in touch within one business day to arrange a 30-minute review. No obligation, and nothing is sent to your customers without your written approval.